Question

Computer doesn't work after moving to US

First time on this forum
Hi, my PC has decided to quit on me after moving to the US. The PC doesn't boot, and only the processor fan seems to run.

Specs are

Windows 7 64bit
8Gb ddr3 ram
Asus Nvidia GT610 SL
Intel Pentium D
AsRock h61m-vs3
AVF Power Supply: PS500-F1V2

Discussion is locked
Follow
Reply to: Computer doesn't work after moving to US
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Computer doesn't work after moving to US
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Lots of Possibilities

Unfortunately, you've not told us what you've tried so far or which country you came from.. First, you need to make sure you have the correct electrical current setup. (A quick lookup indicates the power supply may have come from Kuala Lumpur or Malasia. Yes?) Here in the US, we use a 110-115 volt outlet and many other countries use 220-230 volt. Does it already say it's set to the correct voltage? Have you tried simply moving the red switch on the back of the power supply to correct the voltage from the power supply?

Also, in a move from another country, there was probably a lot of knocking around and as such, the various connections between parts could have shaken loose. Try taking the panel off the side of the computer tower, then reseat all the various cabling, making sure to UNPLUG the computer from power first..

Of course, there could actually be damage to the internal parts but you'll need to tell us more about what exactly happens when you attempt to start the computer up. No video at all?

Hope this helps.

Grif

Post was last edited on February 25, 2016 5:07 PM PST

- Collapse -
Answer
desktop or laptop

if desktop, first thing you should do is to open the case and make sure it is dust free and all cards and cables are securely connected. If laptop, check the ram and harddrive. pull them and reinsert them.

- Collapse -
Answer
As Grif noted,

your issue is most likely the input line voltage. What did you use to plug in the computer? I am pretty sure you couldn't use the same cord that you use in the old country or did you happen to find a proper line.

- Collapse -
The Same Cord Could Be Used IF There's A Plug Adapter
- Collapse -
Plug alone probably won't work...

in this case. I see the PS don't have a switching setup so 220v line is needed. However, I do see the spec. as 110-240...which puzzle me. Oh well, nothing new there.

- Collapse -
When the input is 110 to 240

That's what we called open voltage, dual voltage or another name picked by marketing. If it's the usual design, it will take anything from 110 to 240. No switching required.

CNET Forums