Hardly imaginable that somebody with Windows 98 nowadays is a 'newbie'. It's such an old OS already.
Anyway, have a look at the two links for 'Windows shutdown issues' at http://www.aumha.org/articles.htm
Hope this helps.
Dell L667r, win98 2nd,
When I click Start-Shut Down- the computer goes through to shut down process until the -Windows Is Shutting Down- screen; where it stays until I manually press the Off button. Any ideas?