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General discussion

Computer Does Not Recognize New Portable Media Player

Jan 27, 2006 8:41AM PST

I am trying to connect my Creative Zen Vision M to my laptop, but it is not working. I believe the problem may be with the USB ports, but I have tried everything I can think of to fix it. The only other option I have left is to buy a powered USB hub.

Does anyone have any ideas?

I am using a Dell Inspiron 8600 and Windows XP. The USB ports are 2.0.

Discussion is locked

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Did the device. . .
Jan 27, 2006 10:25PM PST

come with any software or drivers?

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Software
Jan 28, 2006 2:13AM PST

Yes. I installed everything that was on the cd.

I have been thinking that the USB ports are underpowered, but I have changed some of their settings and still cannot get the device recognized.

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creative zen
Nov 17, 2006 7:57PM PST

I don't know if you are still having this problem, b/c your post is old, but I had the same problem with my Creative Zen Micro. I don't think it is your USB ports - I had the problem on my Dell and then on my Toshieba Tecra - where I plug in my device but the Zen software does not see it - but Napster sees it. With some (or perhaps all and I never noticed) USB drivers, you have to use the same port that you used when you installed the device. But I think your problem is just a Creative problem. I don't have the problem with other MP3 players that I have (iRiver) and I dont' have it with other USB devices I use on my laptop.

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i need help please
Nov 18, 2006 3:46AM PST

i have a creative zen v 1 gb that i just bought and connected it to the usb and a little window popped up saying that i need a high speed usb.i was wondering how i change my usb to a usb 2.0 . i have a AOpen computer that i bought that has been completley remodified and has windows XP so im not too sure at what i need to buy to change my usb port into a high speed port or what i need to do.if anyone knos prices,where i can find this port that i need and can help me in any way with this please email me a xxocmcrdxx@yahoo.com i just got my mp3 for my birthday a month ago and i reallly wanna get it working.thankies.


Rachel

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Don't bury posts.
Nov 18, 2006 4:09AM PST

If your post is not exactly the same, don't bury under someone elses.

Bob