Computer Dies After Shutdown

I have an Asus G751 with windows 10. If i turn off or sleep my computer It completely dies for a seemingly random amount of time. The power button has no response. There are no lights, not even for the battery being plugged in. After a few hours the lights come back and the computer is perfectly fine, fully functional again. Due to the seeming randomness of it I belive the issue is being triggered by software and not hardware, but im truely at a loss.

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I just found this step in certain discussion.
Maybe this will work on your laptop.

1. Remove power supply and battery.
2. Hold power button down for 30 seconds.
3. While still holding down power button, insert power supply then insert battery.
4. At this point, the blue light and the charging light both came on, and the computer started properly.

Here's the link to see more about how it solved.

Have a blissful day!

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Does't work

Sorry but that doesn't work, For one the battery can't be removed. Also the computer did not randomly shut off. The computer functions fine, And when it is restarted it works fine. Only when it is shut down, or put to sleep mode does it hang in a dead state for several hours, before reviving

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Re: computer dies

Looks like a hardware issue. I see it's introduced here (The Netherlands) in October 2014, so with a little bit of luck it's still inside the 1 year warranty period. Replacing the motherboard is quite expensive, but under warranty it's free. Call it in immediately!


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