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Computer crashes, I need ideas on cause

by Cryshal / June 11, 2007 10:49 AM PDT

Recently my computer started crashing and wouldn't turn back on until I unplugged it, waited a few minutes, and plugged it back in. This started in MySpace, and only happens there or if I've been there working on my page. After I leave there, I can crash, also, I mean. But, only if I've been working on my page. I had no problem when I first set up my page. I've been trying to redo it.

Someone suggested it might be my power supply. But, I have no problem playing in Lord of the Rings, nor doing anything else on my computer.

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
System Manufacturer: INTEL_System Model: D865PERL
BIOS: BIOS Date: 02/13/05 22:02:08 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz (2 CPUs)
Memory: 2558MB RAM
Page File: 380MB used, 5859MB available
DirectX Version: DirectX 9.0c
Card name: NVIDIA GeForce 6800 GS

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When you say it crashed
by lacsr / June 11, 2007 9:40 PM PDT

What exactly does it do? BSOD, just shut off, or error message?
Please explain.

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Too little info to give a definte answer.
by batman823 / June 11, 2007 10:44 PM PDT

The fact that it only happens on myspace says that your computer has an issue with your page on myspace. If you got pic's and flashy things to put on your page, they might have contained a virus. But a virus would likely be caught by your protection software. It might be some other software issue. But since you have a fairly new computer, I suggest doing a simple revert of your whole system. I have XP media center edition, and it's easy to do. I'm pretty sure home edition can as well. But if it only happens on your page, not others. Cancel your account and start a new one as well as the revert.

If you installed any new software, you will need to re-install the software. But you can also use MS support. They will guide you through the process over the phone on how to share your computer and they can check it out.

If you don't like those ideas, there is plenty of freeware that runs diagnostics on your PC that XP doesn't do. I'm assuming you've done that. But the freeware is discussed on many of the other computer help forums from last month. I am sorry I don't have the links, but they're not hard to find.

Good luck to you

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I see a clue.
by R. Proffitt Forum moderator / June 11, 2007 10:54 PM PDT

"Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz (2 CPUs)
Memory: 2558MB RAM"

Armed with only this I'm going to take a wild guess you have a pair of 1GB sticks and 2 256MB sticks.

-> Remove the 2 pair of 256MB sticks and retest.

The second clue is the 2.4GHz (2 CPUs). That could be the old 2.4GHz HT chip. At that age I'd refresh the heatsink compound, clean the heatsink and if that fan isn't working as it did when new then replace the fan.

I'd leave the case cover off during tests.


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Re: answers
by Cryshal / June 12, 2007 6:03 AM PDT
In reply to: I see a clue.

Thank you for your answers. I will look into your suggestions.

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Re: crashes
by Cryshal / June 12, 2007 8:24 PM PDT
In reply to: Re: answers

I haven't crashed at all since I stopped logging into MySpace. I can still go to my friend's pages and explore, as long as I don't log in.
This tells me the problem must be there.

I sent an email to their support telling them what I said in my first post here.

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So I should unsubscribe?
by R. Proffitt Forum moderator / June 13, 2007 12:19 AM PDT
In reply to: Re: crashes

If you can't use my advice then I should unsubscribe.

There are reasons for my thoughts on this. But avoiding MySpace will not correct your hardware.


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by Thekk.Kheelan / June 14, 2007 12:40 AM PDT
In reply to: Re: crashes

It looks like there might be an issue with the My Space Website and your Browser. I know that there is some coding on there website that can crash your Browser, if you use IE, then its highly possible that this might be your problem. Have you tried a different browser? I would suspect it more software based then Hardware.


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by Cryshal / June 14, 2007 12:53 AM PDT
In reply to: Browser?

I think I solved the problem. I had two spaces, two different email addresses. I deleted one. I think there was a problem because of a mixup when I logged in. I'm not positive about this, of course, but I'm not having a problem with crashing now.

Why two spaces? It gave me two pages to decorate with special themes.

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