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computer crashed

by amy2233 Oct 27, 2011 4:20AM PDT

I have a toshiba laptop, when it says to start windows normally it just loads files and i get a blue or black screen.Keeps running on safe mode that i cannot get out of. Tried DYI power boost from norton and this is what i am getting...something is very wrong. PLEASE someone help me...

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3 Posts

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Options.

by r. proffitt Forum moderator Oct 27, 2011 4:23AM PDT

1. Restore from the factory media or on drive system.
2. Since it works in safe mode, head to msconfig and disable the items you know about first. Proceed to ones you research and know you can disable.

As to the power boost, I find such things do more damage than good.
Bob

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computer crashed

by amy2233 Oct 27, 2011 5:50AM PDT

I cannot even bring up anything on the cmputer it says loading drivers and wont let me do anything else. I am so screwed. Sorry. No that didnt help. And we moved so i dont know where my cd is.

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Details slim.

by r. proffitt Forum moderator Oct 27, 2011 5:55AM PDT

I can't tell if this Tosh has a restore from hard drive feature. The make is known, it is a laptop but which one?

If you need to recover files we can do that for free. The CNET STORAGE FORUM post "Lost and Found" at the top contains the LaCie miracle and more.
Bob

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