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General discussion

computer crashed

by nikkird Nov 11, 2005 1:06PM PST

gateway running xp crashed. When we boot up we see the gateway screen and then the xp screen and then nothing....a blank screen

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2 Posts

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by Islander Nov 11, 2005 9:33PM PST

These things happen. Was there a question and if so provide some info about the computer.

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Specs?

by ikjadoon Nov 11, 2005 11:57PM PST

Anything? Any new hardware and/or driver changes, upgrades,etc. ?

Try booting to safe mode... Press F8 when its booting up... If you see the windows loading, you've gone too far. As soon as it starts up keep pressing F8. WHen you get the OS Menu, press Safe Mode. Does it boot? If it does run some scans, like anti-virus and adware. Then go to start, run, msconfig, go over to the startup tab and check out what programs are running. Maybe a list?

Also, try running PC PitStop which will give a detailed analysis of whats running and if you can shut it down.

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