Unfortunately, you've given us no information about your computer.. Operating system? Brand name? Any and all EXACT errors you're seeing? What exactly did it do when it "crashed"?
Have you tried starting the computer into Safe Mode? If you can, you should be able to backup those important files. (Why didn't you back them up previously?)
How To Start In 'Safe Mode'
Do you have a Netgear wireless adapter on your computer? Any other Netgear components? Router maybe? What type of internet connection do you have and is it working?
Have you recently done any virus or spyware scans? If not, please do.
The more information you give us, the better informed our answer will be.
Hope this helps.
My computer has completely crashed twice today, both at very inconvenient times. I have sent an error report, and Microsoft claim Netgear is to blame for my computer crashing, though the second time it did not even come up with a message.
I was wondering if there is a way to retrieve any unsaved files back. I was working on something very important on photoshop, and just as i was about to save, the computer crashed just as my mouse hovered over to the File option.
Will I be able to retrieve ANY of it?? I really need it.
And what about this whole NetGear business?
sorry, I'm just a little upset right now...