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Question

Computer connected to network, but NO internet access

Jul 29, 2016 7:46PM PDT

my computer says its connected to the internet but i have no access. ie, aim, slingbox all things that need internet connection do not work. ive tried all of the obvious solutions (pinging, clearing old internet file cookies etc.) i have this problem in multiple places with my laptop, at work, at home, friends houses and i cant connect to anything anywhere. i have tried lan connections and wireless. i made no changes in any of my settings, just one day it stopped working. please help if u can
thanks

Discussion is locked

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Answer
There are many reasons.
Jul 29, 2016 7:59PM PDT

The most common I run into is an expired antivirus. What about your phone or other PC?

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Answer
Collapse - winsock fix or default gateway
Jul 29, 2016 8:34PM PDT

These are the first things that come to mind for your problem.

First, go into your Control Panel / Network Connections / either the Local Area Connection Properties or the Wireless Connection Properties, whichever is giving you the trouble / TCP/IP Properties, and make sure that IP address and DNS are set to "automatically obtain." Also click the Advanced button and make sure that nothing is explicitly entered for Default Gateway, nor anything on the DNS tab.

Secondly, run the Winsock fix per this article:
http://support.microsoft.com/kb/811259

If one of these restores functionality, run a full virus scan on your computer, and full malware scans with Spybot and super anti-spyware.