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Computer Boots but Grey screen after that

by lecenter / May 3, 2007 12:02 PM PDT

I can get it to boot up and get into the cmos but when I try to bring up the OS I just get a grey screen. Any suggestions? Is it possible someone formatted the hard drive? I've never seen one done before. If so how do I reinstall it?

Thanks for the replys

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More Information Needed...
by Grif Thomas Forum moderator / May 3, 2007 1:34 PM PDT

It's also possible the hard drive died...But we need more information.. What operating system? Age of the computer? Brand name and model of the computer?.. Do you have Recovery CD/DVDs? Things like that will help us determine what might have happened....and how to fix it.

Hope this helps and let us know more.


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The Computer is a custom unit
by lecenter / May 4, 2007 8:04 AM PDT

I do not have a recovery disk it had XP on it and it has a Western Digital 40gb hard drive in it. By the looks of it's about 4-5 years old.

Thanks for any help.

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Then You'll Need An XP Disc To Confirm...
by Grif Thomas Forum moderator / May 5, 2007 3:23 AM PDT

...whether the hard drive is dead or has simply been wiped.. Many users (me included) sell or transfer their used computer only AFTER wiping the drive completely. In order to get it to function, you must install the operating system, all software and drivers on the hard drive.

Hope this helps.


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Not the hard drive
by lecenter / May 5, 2007 10:11 AM PDT

I put a different drive that I Know works and it did the same thing. It boots to the start system screen and asks if I want to start nomally or in safemode and when I pick one it just goes to a grey screen and nothing else.

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XP Doesn't Work That Way..
by Grif Thomas Forum moderator / May 6, 2007 10:31 AM PDT
In reply to: Not the hard drive

Moving a known good hard drive with XP already installed on the drive will almost always NOT boot the new machine.. XP identifies the motherboard and other hardware upon the original installation and if the HD is moved to a new machine, those items aren't the same.. It will fail..

Therefore, the disc will be necessary to determine if the drive is functioning correctly, IF you're going to install Windows.. You could always install another operating system such as Linux to test the drive.

Plus there are drive diagnostics tools that are usually provided for free from the hard drive manufacturer.

Hope this helps.


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