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Question

Computer black screens after login? Help?

Feb 14, 2015 7:34AM PST

My computer (Acer Aspire E 15 Touch) Black screens as soon as I log in. I've tried multiple things on other random forums (things like removing the battery and pressing the power button for 30 seconds) but none of them seem to work. Please help.

Discussion is locked

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Answer
What happens when
Feb 14, 2015 7:46AM PST

1. You boot safe mode?
2. You boot some bootable ready to run OS from CD/DVD/USB?

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What happens when
Feb 14, 2015 8:06AM PST

I booted the computer in safe mode and it seemed to work. However, my desktop background had turned completely black. I tested it by switching the computer on and off again but the same problem occurred. As for #2? I'm... not even sure what you mean by that one.

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Linux.
Feb 14, 2015 8:12AM PST

You can make a bootable Linux disc/usb that will run independantly from windows. No need to install, it runs off the disc/usb. This will test if it's a hardware problem.
Dafydd.

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Not all OSes have to be on your HDD.
Feb 14, 2015 8:22AM PST

There are some dozen OSes that run from memory stick, CD, DVD, floppy and such. This has been an option since the PC rolled out in about 1981 so I usually note it.

There are many options here that give us a chance to copy out files or scan with other tools. Given so many years I can't list all possible bootable OSes that let you leave your install OS untouched.

As to safe mode black background, why would that be a concern? That is, if the desktop showed up but with a black background (wallpaper) that means we can look at possible startup issues.
Bob

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Here's a link for you
Feb 14, 2015 8:59AM PST

Re Bob's #2, I'd suggest Linux Mint which you can download from here:
http://www.linuxmint.com/index.php . What you'll download will be an ISO file which you can burn to a DVD, then boot from that DVD. It works similarly to the way Windows does.

Good luck.