So, Glary Utilities was downloaded on a friend's HP Laptop, Windows 10. I don't know the model as of now but that will be released when I find out. I have had Glary for a good year and I've never had any problems. A few days afterwards her computer "broke" (I was never told what exactly is wrong with it but she says that "she can't, do anything", or "it won't start up,' which I assume it might just not boot).

I have a Dell Inspiron 5000 series laptop (Windows 7) and I want to ask-

If our hard drives are the same size, in general, could I possibly put her hard drive into my computer and delete the program from my device?

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While you could kill off the app that way it would just kill the app but not undo changes it made.

If you were to try to boot the OS on your PC, another nope because the machines are not identical.

Usually we have to tackle the issues when the HDD is in the PC. At worst case, do a factory reset. If they forgot to get their files out, pulling the HDD is one way to connect and copy them out on another PC.

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That's Why Most Here Don't Recommend Such "Optimizers"...

They frequently do more damage than good. In your friend's case, I recommend taking other steps first BEFORE removing the drive and deleting items on a separate computer. Plus, simply removing your Windows 7 drive and placing the Windows 10 drive into your computer would probably not allow your computer to boot up. During the install of an operating system, all the correct drivers for the computer software are installed and your computer requires different drivers than her's. Still, on the other hand, if you remove her Win10 drive and connect it to your computer using an external USB drive enclosure, it would allow you to access the files on the attached drive and possibly allow you to delete the program. Unfortunately, I don't think it would correct the bad things done by the Glary program. Such utilities remove registry entries and sometimes system files required for the computer to run right. Deleting the program doesn't solve that issue.

First, most such optimizers have an "undo" option which will put back many of the items, and registry entries they have removed. If the Windows 10 computer won't start in "normal" Windows, try booting into a an admin login in Safe Mode. You could then try to "undo" the removals made on the computer.

In addition, because registry entries are probably changed, try running System Restore from Safe Mode. It might just do the trick.

Hope this helps.


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