Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

complaint about mobipocket - no response from company

by momdogz Sep 30, 2007 11:34PM PDT

Anyone else have any difficulty with Mobipocket/Mobireader.com? I spent 55$ on a book that I can't read. I've posted my problem 3 times on their website, and it's been more than 2 weeks with no response. There seems to be no other way to communicate with them. Anyone else have similar problems? Any suggestions on how to file a formal complaint/reach mobipocket.com through another medium? I did use a credit card, so could get my money back.

Thanks.

Discussion is locked

2 Posts

- Collapse + Expand Details

- Collapse -

check your information

by entrecon Oct 1, 2007 6:05AM PDT

I just looked at mobireader.com and it looked like a gateway site with ads on it. I looked at mobipocket.com and am thinking this is the site you are having problems with. They do list a physical address and phone number, but unfortunately it is located in France. I did look at the domain regsitration informaiton and they list martin@mobipocket.com for the technical contact.

- Collapse -

thanks. I'll try the martin email address.

by momdogz Oct 1, 2007 10:31AM PDT

I won't be holding my breath for a response, though!

Back to Office & Productivity Software forum