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Resolved Question

Compaq Presario V4000 error message

Jul 10, 2012 3:39AM PDT

I have a Compaq Presario V4000 XP home edition that has crashed. I have gone in and run some diagnostics and received the following info. The quick and comprehensive hard drive test gave the following results: Quick: pass
Comprehensive: #2 -07 FAIL
I also ran a different test yesterday and received the following:
Technical information:
STOP: 0x0000006F (0xC000000E, 0x00000000, 0x00000000, 0x00000000)
Is my harddrive shot? If so, is it worth purchasing an external harddrive. I purchased the Presario in 2005 for graduate school and have a fair number of documents I want to retrieve as well as photos.

Discussion is locked

Faith5683 has chosen the best answer to their question. View answer

Best Answer

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So why not a new HDD?
Jul 10, 2012 3:43AM PDT
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Compaq Presario V4000 error message
Jul 10, 2012 4:25AM PDT

I do not use the laptop online. I have only used it for my photographs mainly i.e. editing working etc. for the past couple of years. I do use the Microsoft Office suite for creating documents and for doing some bookeeping in Excel as I like the version I am used to using. I have another computer I use for the internet. I did check your link and am in the process of giving it a try. Thanks for your help. Cheers!

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Even offline a nasty can get to it.
Jul 10, 2012 4:54AM PDT

I've heard that before as why some don't backup or have the antivirus but it's your work so let's hope this ends well and is your wake up call to keep your files safe.
Bob

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Answer
errors
Jul 10, 2012 10:42AM PDT

I had something similar to me happen on an older Dell D610. I think you shold try installing xp again. If it does not work check the computer by booting an operating system off of a flshdrive such as Linux. If this work your hardrive is dead. I would try to get a new hardrive on Ebay or Amozon. If it costs to much then sell it for parts. Or if you have an old hardrive around buy an enclosure on ebay and use that.