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Compaq 12XL400 Laptop Sound Issue - Any Ideas ????

Decided to upgrade from Millenium to XP - Installed Norton Anti 2005 at some point - uninstalled XP because of issues - Somehow I was unable to uninstall Antivirus - tried to do it manually using instructions to edit registry & deleting files as per Symantic instructions - Reinstalled XP - Reinstalled Norton - still had issues - decided to start from scratch - used Compaq Recovery CD and restored Laptop back to Factory set up as it came out of box -

After recovery
Speakers no longer work - No sound - Tried recovery again - as it came out of box - NG

I guess my 1st question is when I edited the registry before recovery would that have carried over after recovery & caused a problem -

I can't figure out why if doing a full recovery to factory how I would lose my sound - headphones don't work either - I've tried removing driver, reintstalling driver, updating driver - this laptop has the VIA AC'97 Audio Controller (WDM) I've tries this all in Millenium - And yes I have made countless attempts playing with speaker settings - volume etc At wit's end - Any ideas ????

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It once happened to me

In reply to: Compaq 12XL400 Laptop Sound Issue - Any Ideas ????

I had to go to device manager and click on modems/properties and make sure the speaker volume was on. Why that would affect speaker volume other than for the modem I don't know, but it worked for me.

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Tried it just now - Volume was Up on modem

In reply to: It once happened to me

Good try - I checked modem volume was all the way up - this laptop has 2 built in speakers - JBL Pro - I would assume are considered Laptop Stereo Speakers - just as a note when I check in device manager under systems/System speaker - it shows no drivers are installed for this device - I'm not sure if this could be related - the sound card driver is installed and updated as well - I'm running XP now - got nowhere in Millenium - Any ideas ??????

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My speaker has no driver either.

In reply to: Tried it just now - Volume was Up on modem

A message pops up when I check it that says it doesn't need a driver.

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Thought So -

In reply to: My speaker has no driver either.

Anything in the System Bios I should be looking at ?????

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