KEVIN,
I AM ORDERING THIS THRU COSTCO ON LINE AND FEEL I HAVE
NOTHING TO WORRY ABOUT WITH THEIR CUSTOMER SATISFACTION POLICY. I DO HOPE IT MAY BE THE BARGAIN I AM LOOKING FOR. THE SPECS SOUND VERY GOOD ALTHOUGH I
AM A NOVICE AND DON'T KNOW WHAT I AM TALKING ABOUT AS I DO NOT UNDERSTAND ALOT OF THE ABREV'S. I WILL LEARN IN TIME. HAD A 37" VIZIO BUT COULD DETECT A HIGH PITCH
PINGING GOING UP AND DOWN THE CHANNELS. MOST PEOPLE COULD NOT HEAR THE SOUND THAT I HEARD. FOUND IT VERY ANNOYING. NOW ON MY SECOND SET OF THE SAME AND HAVE A
LOUD CRACKING SOUND ON ONE LOCAL CHANNEL. COSTCO SAID JUST BRING IT BACK, WHENEVER. I TOLD THEM I WILL RETURN IT WHEN I RECIEVE THE NEW SET, SO AS TO NOT BE WITHOUT A TV IN OUR LIVING ROOM. MNGR. SAID, "I WILL TAKE IT BACK." RETURNS ARE A PAIN AND THE SIZE IS ABOUT ALL MY HUSBAND AND I CAN HANDLE BY OURSELVES. WILL HAVE TO WAIT ABOUT 4-6 WEEKS FOR 42" SCEPTRE AND WILL KEEP ALL POSTED.
MARILYN55
So I e-mail the Sceptre tech support and ask them if they can please tell me who manufactures the LCD panel in their Naga TVs.
This is their reply:
Dear Customer, That information is not available for customers, I'm sorry. Best Regards, Sceptre Technical Support Group
What company in the year 2006 doesn't think that this information won't be readily available on the internet within the first week after the product ships? So instead of helping a potential buyer and being courteous, they give a canned, corporate answer that leaves me cold. Except for the fact that this could potentially be an amazing baragain, I really don't want to give this company my business.
-Kevin S.

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