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General discussion

commonaccess.exe and msfirewall.exe????

by SamuelS Oct 15, 2005 6:21AM PDT

Hello all, I have a jet book laptop with win xp svc pack 2, 40g hd. I constantly receive an error message about commonaccess.exe and msfirewall.exe has failed to load. Per searches on google, these are malicious virus/trojans. Just when I think they are eradicated from my system, the messages pop up when I boot my system. Even tried getting them out of the registry with little success.

Question is two fold, are these really viruses/trojans, if so, how to permanently remove?

Thanks....

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Samuel, You Haven't Told Us Much...

by Grif Thomas Former Forum moderator Oct 15, 2005 9:10AM PDT

...about which removal tools you're using...but if you've got a "current, up to date" antivirus program on the computer, then please restart the computer into Safe Mode using the instructions in the link below, then run a full system scan with your antivirus program. Remember, because the files have "Failed to load", it's probable that they are already gone, but the error message is because of a registry "call" which is asking for the file. That requires a registry entry clean up. It would also help if you told us the exact location of the infected files if you're still finding them.

If you haven't already got them installed, please also download, install, update, then run ALL of the free spyware removal tools from the links below. Run these tools is Safe Mode also.:

Ad-Aware">http://www.lavasoftusa.com/support/download/]Ad-Aware

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