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Question

Common Files folder in downloads?

Oct 20, 2015 3:10PM PDT

My son pirated the newest Photoshop onto my laptop. (despite us already having the entire creative suite). It's a portable version and it was inside of our downloads folder but when i went in to delete it windows said i needed permission from the system. I tried deleting each subfolder one at a time and it worked until i came across the common fiIes folder. I cant launch any of my other adobe programs or remove this version of Photoshop that was put on my computer. Sad pleease help

Discussion is locked

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Clarification Request
Did you try the Add and Remove programs area in
Oct 24, 2015 6:34PM PDT

Control Panel already? You need to do this in and admin account, not a limited one.

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Answer
More power.
Oct 20, 2015 3:37PM PDT

I can't guess if you tried Safe Mode to see if that helped or another new Admin account. There's also a test where you delete those while in his account.

For me, I keep Linux on a stick (no install, no learning Linux) to boot and just delete without Windows having any say in the matter. Be sure to only delete the files in question and not the downloads folder.

More at http://tips.oncomputers.info/archives2004/0401/2004-Jan-11.htm

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.
Oct 21, 2015 9:09AM PDT

No, I haven't but i'll try! Is deleting a Common Files folder is bad? It's not located in my program files... I just don't know if it will mess things up any more than it has.

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I can't guess if deleting the folder is bad or not.
Oct 21, 2015 9:14AM PDT

Which is why I err on the safe side as I might break some browser or app.

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.
Oct 24, 2015 1:35PM PDT

well this is what it looks like ... maybe it only has data for photoshop and other adobe products (which i uninstalled) it might be fine deleting it but im not so sure lol

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Re: delete
Oct 24, 2015 1:40PM PDT

From the top line it seems that it's inside the Photoshop Portable folder. So it should be specific for that program (a portable program can be run from a USB-stick, and no installed programs will use anything from it).

Kees

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ohh
Oct 24, 2015 1:54PM PDT

so using an unlocker software and deleting the folder would be fine?

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Re: unlocker.
Oct 25, 2015 8:37AM PDT

I don't think you would need unlocker, if you don't the run program.

Kees

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Tried that
Oct 24, 2015 1:33PM PDT

scanned with malawarebytes too and there were no viruses

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Answer
you need to remove
Oct 21, 2015 12:30AM PDT

you need to remove all adobe program and close all running services which is shown in task manager and also you can use unlocker software for delete your file.

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Sounds like carpet bombing rather than a surgical strike.
Oct 21, 2015 9:42AM PDT