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Commercial Websites

I'm sure that at one time or another you have all been to websites for interests of your choice whether to shop or to research or just plain surfing.
How many times have you hit CONTACT US to ask further questions?
I found that more often than not many of these websites DO NOT respond to your questions. Off the top I know 2 websites where I have written about 4 emails each to Contact Us and to this date I have not had one response. I have sent the same content to various other forms of the same website and still nothing. These same BIG name websites don't publish any 1-800 numbers or local numbers in order for us to get a hold of them. I have also written the old snail mail route and still nothing.

Are we now dealing with companies that don't deal with the very public they sell to? I wonder if they don't care or the CONTACT US portion goes to a dead email server and no one really checks them
I'm sure a good IT person here could answer the question
Just curious what any of you folks have come across over the years.

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