Comcast Cable

Solutions are many. Solutions that actually work . . . . not so much.

i am one of the comcastic that has been unable to receive email from the pudgyone (above) from his old address. i have spoken to comcast about it and sent repeated email to them on the subject. They are certain that he IS a spammer when they speak by phone to me. ''They'' don't have any place in their philosophy for looking for or finding their own mistakes so far. Growing pains mayhap.

Years ago, i USED to have a hotmail account. It became overwhelmed because of spammers wanting to increase the size of my organ, provide me a college degree without attending classes and introduce me to women in my ''home town''. i would get 50 t0 60 a day in spite of my own blocking software. and reports to their trouble dept.

i emailed in vain my state's attorney general's office who promised much but delivered not at all. In the end i established a new account using yahoo and then switched to comcast for a friends and family account. This ''solved'' (or so i thought) my problem until this latest situation with Rick.

The difference between tech support and GOD? GOD doesn't believe he is a tech support person.

G H

My comcast, yahoo, gmail, msn and work email accounts. It's no fun to sort out at times how to send one to another.

Not all talk to all.

Thank you spammers.

Bob

is that I have a special email account, that says something. I have 3 different email accounts that are like it, with different providers.

Example would be

0ICU812 = oh, I see you ate one too!

well, my email addess was saying something also. Comcast Cable was tying to put the blame on a blacklist. I emailed them and they said they wanted the ip address. The ip address was in the rejected email, but not correct. The first time I sent them an email, they told me they wanted my ip address. I did like I posted above, and Comcast Cable told me, your ip address is NOT on the list. Guess what, I tried to send another email to Russ and got it back again. This time I used the ip address in the rejected email. Guess what, Comcast Cable told me that my ip address was NOT on the list.

For my emails to get through, I had to start sending my emails using a different account. They make it through.

Comcast Cable needs to figure out what happened and correct it. I don't expect Comcast Cable to figure t out and I don't expect them to even contact me to try to fix the problem. I can see that they will be blocking my friends work emails because he works at Hersheys. No mor chocolate emails for you.


Thanks for listening


Rick

Did Macy's ever talk to Gimbel's ? i appologize for this obscure reference but if you are VERY old you will GET it.

As long as i am flaming, today Comcast sent me an 8 question satisfaction survey. As long as i didn't fill it out, i could send it in. But answer any of the questions on it and the size exceeded the display space as rendered. Thus it obscured the up and down slider and the submit button.

No feedback, no problem does this sound familiar ?

G H

The fix as it turned out:

Recently, my friend ''pudgyone'' who sends me frequent email humor complained that Comcast was blocking him ''for sending spam''. After a few calls and emails to Comcast both by him and by me it developed that he was not on their blacklist as a spam-sender after all. This was only the erroneous conclusion jumped to by every tech supt person we contacted. And they were all without exception dead wrong.

What actually happened was that when Comcast recently updated/upgraded their webmail. A part of this was that (for me) the new filter was set way too tight by default. In order for me to receive from him all i had to do was to un-check the ''filter spam'' option button in their preferences page. (My own email client filters my spam out superbly anyhow).

After this, his stuff could get through to me just fine as before.

G H

an email on the SPAM settings. I know, for a fact, that the people that have Comcast Cable, did NOT read this email. I have gotten back five emails from one account and 6 from another. The people do NOT know about this setting and will soon, NOT be able to get their emails from their loved ones, like you and your daughter are now seeing. The prople that are using Comcast Cable, now, must make a safe list and/or turn off this filtering device.

You may want to explain, a little more in detail, how the person will fix the problem. This will help when the Comcast subscribers post here saying that they are NOT getting their emails and or they are getting messages that say they are spammers.


Thanks Russ,

Rick

Comcast sent me an email bragging about how they had "improved" their software to serve me better. It is usually all fluff and puff from them where macs are concerned, so i don't hurry in getting around to opening these types of messages. After a week or so of reading Pudgyone's laments, i went to the upgrade notice from Comcast and clicked it's links to see what they had sent this time. From there, i just opened another page of it to adjust the settings. Then i just turned the spam filter to off, Pudgyones emails came through just fine after that.

G H

Russ, How is your address book? Has it been transferred?
NO??? Guess what? Comcast can only transfer PC users.
You and I have to do it manually.
What a bummer! :

Comcast (because of their non supt of mac issues in general) are not in charge of my browzer or my address books. The mozilla and seamonkey email clients are all anyone could ask for if running mac. Nothing but kudos to that software. Why would anyone want anything else ? and mozilla always transfers the user profiles automatically for you and if you forget to save them properly they will take care of it in a different way, so no problemo. The trade-off? your data is in your own unit not theirs, so some hard drive space is used minimally.

G H