If you were in the U.S., I could probably help. Unfortunately, my reach is limited to North America. I don't have any way of getting in contact with someone who can review your case.
Hi, I purchased my LA40B530 lcd TV in Australia in September 2009. The TV has performed well from the day we purchased, but we didn't take out an extended warranty. Last week I put in a BD to watch, and noticed that the TV was displaying dark shadowy parts of scenes with a very noticeable red hue. I checked to see what was causing it, and confirmed the TV was the cause - all inputs including the inbuilt tuner exhibit the problem. I read on the internet that a number of Samsung TV owners have had a similar problem, indicating a design fault. Sadly my warranty was 3 weeks out-of-date when I contacted Samsung about the problem.
Samsung arranged a tech to come look at the TV, but it will cost AU$99 to turn up, and then AU$99/hr to examine the TV. I have a bad feeling that assessment of the problem alone could end up costing a lot of money, before repair is even considered.
Would I be expecting too much if I were to request that, due to the apparent prevalence of this problem and fact that the warranty had only just ended, that Samsung cover part or all of the cost of the needed repair?
Chris Wilkinson, Brisbane, Australia.