Computer Help forum

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Color distortion

by jrmintz24 / March 17, 2004 4:16 AM PST

Ok if anyone could help with any advice that would be great. My problem is that evertime my computer boots up it loads in what appears to be safemode. The only reason why I don't think it's safe mode is that it does not say safe mode in the 4 corners. The colors are in 16 color mode and the screen is in 640x480. I can not change these settings so I am not quite sure what to do. The computer is working fine besides this. Please help. If you would like please email me at jrmintz24@msn.com

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Spam and more spam.
by R. Proffitt Forum moderator / March 17, 2004 4:20 AM PST
In reply to: Color distortion

Your email was posted in this public place. You can ask that your post be removed.

The answer/fix for you is to install your VIDEO CARD DRIVERS.

Bob

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Re:Spam and more spam.
by jrmintz24 / March 17, 2004 4:35 AM PST
In reply to: Spam and more spam.

Thanks but I don't know how to install my video card drives, also I'm not worried about SPAM now just getting my computer fixed but thanks for your concern!

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Re:Color distortion
by Grif Thomas Forum moderator / March 17, 2004 6:01 AM PST
In reply to: Color distortion

JR,

Bob's point above is a good one. ALWAYS be aware of what you're doing on the internet. Your post could be viewed by ANYONE in the world. SPAM and viruses only become important when you start getting it by the hundreds. Back to your question:

Whenever posting questions on these forums, please give us as much information as possible about your computer. We need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, plus any other information you think might be needed. The more information you give us, the better informed our answer will be.

Installing new video drivers is a good step to take at this time. You can do the research yourself....OR.....In addition to the information requested above, please give us the type and version of your video drivers like this:

Since I'm guessing that you're using Windows 95/98 or ME, then RIGHT click on "My Computer", choose "Properties" from the menu. When that loads, click on the "Device" manager tab. When that loads, scroll down and click on the + sign next to the "Display Adapters" listing. You should see a specific device listed. Highlight the listing, then click on the "Properties" button at the bottom. When the next window loads, write down the name, manufacturer, etc., then click on the "Drivers' tab, and write down the name and the manufacturer, version number and date, if found. Now scroll down to the "Sound, Video, and Game Controllers" listing and click on the + sign there. You "may" see a specific video device listed. If so, check the properties on this video device and let us know the name, etc.

Hope this helps and let us know what you find.

Grif

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Re:Re:Color distortion
by jrmintz24 / March 17, 2004 6:43 AM PST
In reply to: Re:Color distortion

Thank you very much Grif. My O/S is Windows 98, the amount of RAM I have is 124MB and the computer is a Compaq presario. No error message is given. The device is named SiS 5597/5598 and the manufacturer is SiS. The date is 7/27/98. There was no specific video type listed. Thank you again.

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Almost enough information.
by R. Proffitt Forum moderator / March 17, 2004 7:12 AM PST
In reply to: Re:Re:Color distortion

You note you have a "Compaq presario". Good. Now go to http://www.hp.com and find the drivers button. Enter your model number and within about 3 clicks you should have your video driver.

I'd look for you, but there were many Compaq presarios.

Bob

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Re:Re:Re:Color distortion
by Grif Thomas Forum moderator / March 17, 2004 7:23 AM PST
In reply to: Re:Re:Color distortion

Jr,

There are two ways to go about this. Since there are about 30 zillion different Compaq Presario models, you can tell us the specific model number so we can check on that model's driver version number at Compaq.com. (YOU could do this also.)

Or you can download and install the newest version of that graphics driver from the SiS (Silicon Integrated Sytems) site from the link below. The Driver download is a .zip file and you'll need an "unzipper" program to unzip the file for use.:

SiS Software/Driver Download Page

Clicking on the link below will immediately start the download of the driver:

Download Link for "5598_113_win98.zip v1.13 (851KB) For Windows 98

Hope this helps.

Grif

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Re:Re:Re:Re:Color distortion
by jrmintz24 / March 17, 2004 9:33 AM PST

THANK YOU VERY MUCH!! It worked like a charm. I can't thank you enough. I just simply used the link you gave me and downloaded then installed it. Well now that I'm back seeing all my colors in normal size, I really appreciate all your work and help. Thanks again.

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JR, Good Job & Glad We Could Help !
by Grif Thomas Forum moderator / March 17, 2004 10:41 AM PST

.

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