JR,
Bob's point above is a good one. ALWAYS be aware of what you're doing on the internet. Your post could be viewed by ANYONE in the world. SPAM and viruses only become important when you start getting it by the hundreds. Back to your question:
Whenever posting questions on these forums, please give us as much information as possible about your computer. We need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, plus any other information you think might be needed. The more information you give us, the better informed our answer will be.
Installing new video drivers is a good step to take at this time. You can do the research yourself....OR.....In addition to the information requested above, please give us the type and version of your video drivers like this:
Since I'm guessing that you're using Windows 95/98 or ME, then RIGHT click on "My Computer", choose "Properties" from the menu. When that loads, click on the "Device" manager tab. When that loads, scroll down and click on the + sign next to the "Display Adapters" listing. You should see a specific device listed. Highlight the listing, then click on the "Properties" button at the bottom. When the next window loads, write down the name, manufacturer, etc., then click on the "Drivers' tab, and write down the name and the manufacturer, version number and date, if found. Now scroll down to the "Sound, Video, and Game Controllers" listing and click on the + sign there. You "may" see a specific video device listed. If so, check the properties on this video device and let us know the name, etc.
Hope this helps and let us know what you find.
Grif