Windows Vista forum

General discussion

Code 19 Error on entering a New Video Card

by nubtech / September 18, 2008 1:39 PM PDT

So, for preparation for the new warhammer: age of reckoning I purchased a new video card to bring my specs up to run the game nice.

I got a Geforce 8600GT 512mb 128-bit DDR3 card. Im gonna run down what I did.

1. switched the cards
2. logged on, there was a automatic software update, and Installed the drivers as well off the CD (like a nub) and also a service package for vista came up for the drivers for the new card.
3. I was unable to log into any game due to a insufficient card, so I went and checked the card in Device Manager. Sure enough a Code 19 error: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.

things i've tried: Uninstalling the drivers and reinstalling drivers from the producer of the card (ASUS) and the card developer (nVidia) in both safe mode and regular mode. Ive system restored to the last time the registry was configured correctly, ran a registry defrag and scan, and I've also swapped my old card back in and it has the same error.

So me and my friends came to the conclusion that it was a deep seeded problem with the drivers when I installed drivers for XP (we think thats what the CD was for) while I am running Vista. The problem is I dont know how to fix it...please help!

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code 19
by nubtech / September 19, 2008 6:35 AM PDT

bump

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code 404
by R. Proffitt Forum moderator / September 19, 2008 1:31 PM PDT
In reply to: code 19

This means too much missing information. I can replicate your code 19 by having out of date or missing motherboard drivers. Without you revealing much more your issue could be just a bum install of Windows.
Bob

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