Windows Legacy OS forum


Cntrl alt del not working revisited

by wantafly / January 23, 2012 9:00 AM PST

Hi all, another newbie with a problem. Unusual, huh? Cntrl alt del is not working on my PC. I'm Running XP pro SP3. The only way I can open task manager is to double click the executable file in C:\windows\system32. kellyskorner 51 didn't work. I ran gpedit, which did not have a system tab under User Configuration>Administrative Templates. I found a fix for that and was able to disable the task manager disable (I love the double negative), but cntrl alt del still doesn't work. (Note: that key combo works fine outside of windows. i.e. after running Hirens) Also, C:\windows\system32\system folder is missing, which makes it impossible to try a fix with regedit. I ran Malwarebytes and Norton Internet Security scans from Safe mode. MWB found nothing but Norton found 3 instances of WS.Trojan.H and quarantined them. Is there anything I can try other than repair or reinstall windows? Thank you in advance.

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All Answers

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C:\windows\system32\system folder
by R. Proffitt Forum moderator / January 23, 2012 10:58 AM PST
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My apologies
by wantafly / January 25, 2012 1:19 AM PST

Thanks for the quick reply. I got some bad info from another site, hence the part about the missing "system" folder. I actually didn't see a link where you said to try what Grif notes, but I certainly will try the CNET link.

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Tried it.
by wantafly / January 27, 2012 11:22 PM PST
In reply to: My apologies

Hi R.Proffitt,

Sorry for my tardy reply. I haven't had much time to work on this problem.

I tried what you suggested and my last scans indicate my system is clean, but I still can't get CAD or Cntrl Shft Esc to work. I can start Task Manager by double clicking the executable. The solution at KK option 51 didn't help. I did have Sysinternal Process Explorer installed on my system at one time. I don't remember uninstalling it (I suffer from CRS), but I was wondering if CAD never was restored to its normal function after Process Explorer exited the building.

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One more thing.
by R. Proffitt Forum moderator / January 28, 2012 12:04 AM PST
In reply to: Tried it.

Or a few.

Any keyboard drivers installed? Logitech, Microsoft, etc?

Does CAD work while you are at the BIOS screen?

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standard keyboard driver
by wantafly / January 28, 2012 11:03 PM PST
In reply to: One more thing.


CAD does work outside of windows - such as using Hirens.

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Could be the old PATH ...
by Edward ODaniel / January 28, 2012 4:52 AM PST
In reply to: Tried it.

variable in the environment. Go to this link which will explain how to check things out -

If it isn't the environment there are a few other possible solutions listed on that link. Good Luck.

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Tried those
by wantafly / January 29, 2012 12:18 AM PST

Thanks, Ed.

I tried those suggestions too, up to the point of starting a new thread and posting my HJT log. On that forum, they require logs to be posted as attachments. I tried to find instructions for adding attachments here but didn't find anything. Do you know if there is a similar policy here?


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