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General discussion

CNET TV app

Nov 13, 2010 10:56PM PST

I heard Molly say the other day that there is a CNET TV iPhone app, and found the link on the CNET homepage, but when I click on the link, iTunes says the app is not available in the US store? I've tried it with both my UK and US accounts, but no joy.

Discussion is locked

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CNET TV app
Nov 14, 2010 6:22AM PST

I have the CNET TV app I got it from the App store try it that way.

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Regarding CNET TV
Nov 15, 2010 3:40AM PST

I have had the app on my iPod Touch 4 since it came out a couple of months ago, and everything worked beautifully. I typically would launch the app and start with the daily greeting, which would then seamlessly play each CNET segment one after another. However, a recent update brought a glitch into the app, where after each segment, the app will quit out to the iPod Home Screen. To watch the next video I need to relaunch the app and click the segment I want to watch. After it plays, it takes me back to the Home Screen again. I contacted CNET regarding this and they assured me that they were aware of the problem, and should have it fixed within a couple of days. That was a week ago. Here is a copy of the correspondence:

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Hi Jeff,

We are aware of this most unfortunate bug, and we are working furiously to correct it. We hope to have a fix out within a day.

Thanks for your patience!

Kelly Morrison
CNET

On Tue, Nov 9, 2010 at 4:41 AM, Jeff Pinkerton <djpink2@verizon.net> wrote:
Since your most recent update the CNET TV app quits after every video I play. Before, the videos would play in order without any interruption. Just a real hassle to have to relaunch the app to watch the next video. Please fix ASAP.

_____________________________________________________________________________________________

However, it appears that they have completely pulled the app from the App Store. I still retain the most recent update which brought the glitch with it, but I am awaiting an update to hopefully fix that problem. I do hope that CNET gets everything straightened out so that we all can enjoy this great app to its fullest.

Jeff