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CNET tech help needed

by mythman3 / August 24, 2005 10:04 AM PDT

Windows XP service pack 2, AMD 3000 1Gb RAM,

HI! my windows explorer seems to act up lately, and I wonder what the cause may be?! When I click on a hyperlink I either get a blank white window with the system just ''hanging'' or standing by and never opening or showing the contents , or they (hyperllinks)don't seem to work at all. I have done the necessary updates and I have no virus or adware on my system , yet I don't seem to get the things open... any advice will be appreciated. Thanks in advance. Bob

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Myth, How Do You Know?
by Grif Thomas Forum moderator / August 24, 2005 10:14 AM PDT
In reply to: CNET tech help needed

...that you have no viruses or spyware? Which tools have you used to determine this?

You mention having problems with "Windows Explorer" but then discuss issues with clicking on "hyperlinks". Do you mean Internet Explorer instead?

Just for the heck of it, please get a second opinion by running a scan using the free scan at the link below, if you can:

Housecall Online Scanner

If everything comes up clean, then please try the steps below to clean up the computer a little:

For Windows 2000/XP, ignore the first couple of sentences about checking "resources" in the link below but follow the rest of the procedures including the "Services" links at the bottom.

How To Shut Down Unnecessary Start Up Programs

How To Clean Unwanted Files From The Hard Drive
At the link above, for Windows XP, there's no need to remove the .chk files. They can be left alone on XP.

After following all the procedures above, run Error Checking/Chkdsk and Defrag to optimize the hard drive:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

Hope this helps.


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Re: CNET tech help needed
by Tufenuf / August 24, 2005 10:29 AM PDT
In reply to: CNET tech help needed
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