Computer Help forum


Cnet email encoding

by CHRIS1u / September 10, 2016 10:30 AM PDT

I have been getting Cnet Deals emails for a long time. About February 19, 2016, Cnet changed the coding, and instead of getting readable emails I get garbled batches of coding, with no images.

If I try to open a browser link, I get the message that windows cannot find the email location with that link.

Cnet "How To" and "mobile" emails come through with no gobbledy ****...just nothing but the header. Cnet Insider comes through with the gobbledy ****. And so forth.

Is there a way to get these emails in a different format? [Don't tell me my email client is out of date; I know that, but I like its functionality better than anything else out there.]

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Clarification Request
Hi there CHRIS1u,
by Lee Koo (ADMIN) CNET staff/forum admin / September 10, 2016 4:50 PM PDT
In reply to: Cnet email encoding

Sorry to hear that the CNET Deals newsletter are looking like gobbledy **** in your email client. Can you tell me what email client you are using?

CNET only offer HTML newsletters and unfortunately no other options. In the newsletter you can always click the "View online" link to see the newsletter in the browser. It will look like this:

If you get a chance, give that a try and see if that works for you.

Let me know.


All Answers

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if since February
by renegade600 / September 10, 2016 11:56 PM PDT
In reply to: Cnet email encoding

if it has been happening to you since February and it was cnets fault, I am pretty sure there would have been lots of others reporting it before now. It does sound like your email client is having issues. you could have a wrong setting somewhere. What email client do you use, and can you do a screen shot of the problem? It sure would make it easier to help you because gobbledly**** sure does not say a thing about what the real problem is.

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