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CNET download.com installer

by kcarr007 / June 1, 2013 7:27 AM PDT

Hello, I've noticed that when I set my preference to off for download.com installer after awhile CNET switches it back on forcing me to download crap to my computer. I just updated Ashampoo and there was that stupid installer! I declined all those freaking offers but one got installed anyway. I should be able to sue you CNET for infecting my computer with crap! What the hell is this??? SweetPacks toolbar??? When I set my preference leave it the **** alone!

kcarr007 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by kcarr007

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CNET Support here...
by CNETSupport / June 3, 2013 7:44 AM PDT

Please keep in mind that you do need to have pop-ups and cookies enabled in your browser in order to set and retain this preference.

If you clear your cookies, the "Off" preference will be lost and you'll need to reset it. We apologize for the inconvenience.

As R. Proffitt noted, there is also a "Direct Download Link" available for all CNET Installer Enabled downloads. The only time you will *not* see a Direct Download Link for a CNET Installer Enabled download is if you do have the Installer turned off and are logged into the site - because in that case, you would not need a Direct Download Link.

Read more about Direct Download Links here:

http://t.cnet.com/15t7hv0

We have shared your feedback about the Installer with the appropriate site managers.

If you need any further assistance, please feel free to contact our support team directly by filling out the form on the following page:

http://t.cnet.com/PS6r5c

Regards,
Jen
CNET Customer Help

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Answer
Cnet Download.
by Dafydd Forum moderator / June 1, 2013 7:45 AM PDT

You are correct. I set my prefs to off months ago just checked and they were set to on.

Dafydd.

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Answer
Yup
by itsdigger / June 1, 2013 7:48 AM PDT

I check it all the time and always have to turn it back off

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Answer
True.
by R. Proffitt Forum moderator / June 1, 2013 7:48 AM PDT

I tried this and off or on, I still see the Cnet downloader offer. If you see a direct download, use that. If not you may want to keep looking.

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