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Question

Clicking on link takes me to homepage

Mar 6, 2016 11:35PM PST

Hi,

I tried posting this in "Newbies" but it wouldn't let me.

I've recently had my laptop serviced and upgraded from Windows 7 to Windows 10. I tried using Microsoft Edge but hated it, so I reverted to IE11. I also downloaded "Classic Shell" as I also hate the Windows 10 format. I'm using Office 2003 and Outlook 2003.

When I click on a link in a received email, it takes me to my home page every time. If I click on a link in a Word file, it takes me to the correct webpage. So it seems to be confined to Outlook.

The problem arose when, after the upgrade, I clicked on a link in Outlook and a message appeared asking me to change my file association. I Googled this and found an advice that suggested I go to C/Program Files x86/Internet Explorer and copy and paste "iexplorer" into the file association box. This enabled the link to be opened but it always takes me to my home page.

Any assistance will be much appreciated.

VG

Discussion is locked

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Answer
Re: file association
Mar 7, 2016 12:31AM PST

You should link your preferred browser to the "protocol" association for http:// and https://, not in a filetype association. What filetype did you change?

Kees

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Re: file association
Mar 7, 2016 2:18AM PST

Hi Kees,

"What file type did you change?"

I don't know. I can hardly remember the box that popped up, other than it said something about file association.

I'll call the repair guy tomorrow. Thanks for your input.

VG

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Re: file association
Mar 7, 2016 2:38AM PST

Maybe you can do it yourself, as shown in http://www.digitaltrends.com/computing/how-to-set-default-programs-and-file-types-in-windows-10/

Find your favorite browser (Internet Explorer, Chrome, Edge, Firefox) and set it to handle "all filetypes and protocols it can open". Or use the option below that to set it only for certain filetypes and protocols. Opening a link involves the http: and https: protocols.

If you get it working yourself, it's faster and cheaper (and more satisfying?) than having it done by a repair guy.

Kees

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Re: file association
Mar 7, 2016 7:24AM PST

Thanks again, I'll give it a try tomorrow and get back to you.

Cheers,

VG