I too am frustrated with the loss of Cingular's North American plan. I specifically changed to Cingular for that plan. I have not found another that offers anything close to it.
We are in Canada for business 8-10 months of the year. AT&T's Canada Call plan worked, but the Cingular plan ended up being a bit cheaper. I just found out today that the plan has been dropped so I can not make changes to my account or I willl lose the North American plan.
It is extremely disappointing that Cingular has dropped the North America Plan due to fraud from Mexico. There is a lot of cross border transactions (Canada is US's largest trade partner) with Canada daily and to lump Canada into the new Cingular World is ridiculous! They try to make it sound like this is an improvement charging $3.99 a month and then .19 cents a minute LD + .59 cent a minute roaming that sure is attractive! (Mexico is .09 cents a minute-what gives here!) This is especially absurd when phone companies like SBC (which own Cingular) sell our company LD to Canada, US @ .04 cents a minute. There are more and more VOIP that include US & Canada the same rate with unlimited calling!
Cingular is missing a marketing opportunity with their phrase "all over network", they could have fun with their old TV commercials when they mocked other companies about moving around a room and saying they would get charged roaming while with Cingular you do not. Like being in Detroit or Buffalo where cell signals are routinely picked up by another carrier and then the customer gets a surprise the .79 cent roaming & .59 LD rate, at least the Cingular World looks attractive beside this charge but still is crazy!
There are so many similarities with Rogers Network in Canada to Cingular:
Both comprised of merged companies-(Rogers= Rogers AT&T + Fido)
Both operate GSM 1900 & 850 MHz + TDMA + Analog (Rogers deployed GSM overlay a year earlier)
same dialing pattern as USA, (unlike Mexican Market)
offer the same handsets & PDA's
Cingular needs to bring back AT&T's old $9.99 Canada add on to their Digital One Rate Plans. I am sure both Rogers & Cingular would benefit from a revised agreement to include Canada & USA in one rate plan, this would put a big jump on the competition which is on Cingular's ankles. (Verizon & Sprint-Nextel) The Cingular World Plans may be attractive for overseas but they do not cut it for USA-Canada commerce!