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Cingular Customer NO-service

by snispeaks / October 9, 2005 3:14 AM PDT

Cingular's philosophy is never to refund customer payments, even when the mistake is clearly on the company. I was being charged an additional $50 per month data service which I could not have used even if I requested the service. My phone doesn't support data service. The Cingular customer representative admitted that the company is able to see that I haven't been using the data service when I called, but they refused to refund, period! And the most credit they can give me is up to three months.

If anyone out there has any advice whatsoever, please tell me. I am currently seeking solutions with an attorney.

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