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CiceroUIWndFrame: iexplore.exe Application Error

by bjjboo58 / November 7, 2008 11:39 AM PST

The instruction at ?0x4373657d? referenced memory at ?0x00000020?. The memory could not be ?read?.

I am using Windows XP Service Pack 3 Optiplex GX520. I started getting this message when I was clicking the setting in At&t Brower my tool bar dis appeared and I could not get it back after then I turn off my computer and IE7 did not work any more I had to start using the Brower from At&t yahoo. Please help I have tried everything I have did a registry clean, a complete scan for virus there is nothing and uninstall and reinstall IE7 it stills give me that error message.

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CiceroUIWndFrame Is An MS Office Issue
by Grif Thomas Forum moderator / November 7, 2008 12:03 PM PST

Which version of MS Office do you have installed and have you installed the latest Service Pack for that version?

Using Google, I found the suggestion below from THIS LINK:

This error is caused by the "Speech and Handwriting Recognition" feature of MS Office. You can turn this feature off by going to the Add/Remove Programs applet in Control Panel. Click on the entry for MS Office and then on "Change". Browse to "Office Shared Features," "Alternative User Input," and make Speech and Handwriting Recognition (both) "Not available" from the drop-down box.

Hope this helps.


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by bjjboo58 / November 8, 2008 7:29 AM PST

I looked and I apparently do not have that, but I do have Office 2003
Speech and Handwriting Recognition is not there.

Thanks Still need Help.

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Nope, It's There In Office 2003
by Grif Thomas Forum moderator / November 8, 2008 2:40 PM PST
In reply to: CiceroUIWndFrame

At least, it's there on this machine with Office 2003.. It's very much like posted in the earlier message by try one additional thing:

1) Go to Add/Remove Programs list
2) Click on Microsoft Office 2003 and click on "Change"
3) Select "Add or Remove Features" and click "Next
4) Check next to "Choose advanced customization of features" and click "Next"
5) Expand "Office Shared Features" and then "Alternative User Input"
6) Use the drop down arrow to choose "Not Available" for "Handwriting" & "Speech".

Hope this helps.


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