Samsung forum

Question

Chromebook Not Connecting to Wifi

by camillavilla / December 6, 2011 10:12 AM PST

My Samsung Chromebook is connected to my network, but it will not connect to the internet. It is not a problem of the router/modem (we have tested this theory), but I'm wondering if my settings are jacked up on the CB? What settings do my Chromebook need to be set to? I called Samsung but they're so fast to depo the laptop, I can't even try to fix it over the phone. So I figure before I send it in, maybe someone else has had this problem.

Discussion is locked
You are posting a reply to: Chromebook Not Connecting to Wifi
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Chromebook Not Connecting to Wifi
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Given so little detail.
by R. Proffitt Forum moderator / December 6, 2011 10:19 AM PST

Let's start with a test. Does it connect proper at free wifi hot spots?

Collapse -
No.
by camillavilla / December 6, 2011 2:38 PM PST

No, it does not. Which is why I think it's either a setting I need to change in the Chromebook or something is effed up. -.- Frustrating lol

Collapse -
Give Samsung a call then arrange for exchange.
by R. Proffitt Forum moderator / December 7, 2011 1:16 AM PST
In reply to: No.

I would not accept repair on a new device. Just my thought on the matter.

All Answers

Collapse -
Answer
Chromebook Not Connecting to Wifi
by Samsung_HD_Tech Samsung staff / December 8, 2011 2:45 AM PST

camillavilla -

Popular Forums
icon
Computer Help 51,912 discussions
icon
Computer Newbies 10,498 discussions
icon
Laptops 20,411 discussions
icon
Security 30,882 discussions
icon
TVs & Home Theaters 21,253 discussions
icon
Windows 10 1,672 discussions
icon
Phones 16,494 discussions
icon
Windows 7 7,855 discussions
icon
Networking & Wireless 15,504 discussions

CNET ON CARS

Want to see the future of car technology?

Brian Cooley found it for you at CES 2017 in Las Vegas and the North American International Auto Show in Detroit.