Computer Help forum


Chrome This webpage is not available

by misssarahleigh / October 14, 2013 5:53 AM PDT

I've been getting this error for weeks now.

This webpage is not available Error code: ERR_CONNECTION_RESET

Happens across EVERY website. If I re-load the page a few times it's fine, but happens on the next page, and the next, and going backwards. arrrggghhh

So, cleaned my cookies, made sure it's allowed through the firewall, Comodo isn't picking anything nasty up. I'm lost as to what else (also uninstalled and reinstalled)

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All Answers

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Re: this webpage is not available.
by Kees_B Forum moderator / October 14, 2013 5:58 AM PDT

The first suggestion: use Firefox or Internet Explorer. Any difference?

But I'm afraid it isn't the browser that resets the connection. More likely it's the router or the modem or the ISP. Does the same happen if you connect your laptop to the internet somewhere else? With a desktop it's somewhat more work to do that experiment, so then it might be replaced with "does the same happen if you connect the laptop of your friend to your connection in the same way (wired or wireless)?" as a start.


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by misssarahleigh / October 14, 2013 6:04 AM PDT

It happens at the partners house but not as frequent. I got a new router from my ISP but that doesn't seem to have made a different. I use firefox but it loads VERY slowly and I stopped using that as for some reason it won't allow pop up windows after an update despite the fact I have it set to allow.

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by misssarahleigh / October 14, 2013 6:05 AM PDT
In reply to: Answer

Firefox is now refusing to load pages Sad

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A more difficult test.
by Kees_B Forum moderator / October 14, 2013 6:09 AM PDT
In reply to: Jinxed

Download and burn an Unbuntu or Mint disk (variants of Linux), boot from it (without installing it on your PC!) and see if their Firefox works. If that is fine and the Windows browsers aren't, something is wrong with your Windows.


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by misssarahleigh / October 14, 2013 6:13 AM PDT
In reply to: A more difficult test.

I won't lie. I don't know how to do that.

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Re: Ubuntu
by Kees_B Forum moderator / October 14, 2013 6:18 AM PDT
In reply to: Umm does a good job of explaining both the download and the burn to DVD (a CD might be too small, unless you have a 700 MB cd). You can also a download to make a bootable USB-stick, if your machine can boot from USB.


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(NT) Try resetting the browser cache.
by wpgwpg / October 14, 2013 5:59 AM PDT
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