Try safe mode next time. About the dvd check. I don't have your product manual and they may not tell but most of the time the test required a DATA DVD for the test. Other times I've had it use some DVDRW or CDRW disc.
Bob
I own a toshiba satellite L355 laptop, windows vista home basic operating system. When deleting norton 360 it deleted my dvd drive. I went to microsoft support selected fix it for me. Fixed the dvd drive but ever since then chkdsk has been freezing at stage 5 at 56%. I ran pc diagnostics and for some some reason it skips the dvd drive even though i have it selected.

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