Samsung forum


"Check Signal Cable" on UN55C7000WF

by Krazyjohnny / May 11, 2012 12:11 AM PDT

I get this note randomly on the TV. The TV is acting as a monitor and everything runs through my Denon 3312ci then out to the TV. I have a Samsung Blu-ray that was packaged with the TV when I bought it from Best Buy back in Decemeber 2010 and run Uverse for my tuner/cbl. All is connected vis HDMI cables and I have checked all of the cables and replaced them a couple of times. I have been into the Denon 3312ci programing for the upscaling and resolution from the source and found that for the TV (sat/cbl) source, where the "Check Signal Cable" cue comes up was selected as Analog and not Analog/HDMI

Samsung Tech support was not helpful with this.

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All Answers

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A Few Options
by Samsung_HD_Tech Samsung staff / May 11, 2012 5:40 AM PDT
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I had this problem too here is what i found out
by Mtrott / May 15, 2012 3:34 AM PDT

Samsung tvs do not support analog resolutions thru Hdmi the solution was to go into cable box settings and disable 480 resolution or you will have to use component inputs which will still give 1080p and use hdmi for the blu ray though. hope this helps.

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Thank you
by Krazyjohnny / May 15, 2012 10:40 AM PDT

I figured that was the case and disabled the analog input coming from the Denon.

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