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General discussion

Changing from Adelphia to Comcast and problems

Dec 16, 2006 7:51AM PST

Changing from Adelphia to Comcast and problems

Just want to let everyone know that the transition from Adelphia to Comcast is not the easiest.
Changed my email with CNET. Wanted a confirmation to my email from CNET.
That was difficult because Comcast did not automatically change my email over.
I had to go to a Comcast IT person and receive a new temp password. That worked and I was able to receive my confirmation email from CNET finally after five days and have twelve confirmation email messages from CNET! How about that.
Just wanted to let everyone know. You may have hundreds of requests coming from old Adelphia members.
Who said it would be easy?

Anyone like Comcast? I had no choice.

Thanks everyone, I had posted this to another area of CNET (Feedback). I think that it really belongs here.

-Kevin

Discussion is locked

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Seems fine here.
Dec 16, 2006 9:51AM PST

Change from one service to another is rarely easy. ISPs do not work with each other so there is nothing new there.

Bob

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Seems Fine Here
Dec 22, 2006 9:32AM PST

Thanks Bob,
Comcast is OK except that they really do not support a Mac user in order to transfer my address book. I have to do it manually.

-Kevin