Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Change SSID and Passkey....

Feb 26, 2016 7:12AM PST

hello. i have a laptop that does not have an ethernet connection on it. Is there another way to change the ssid and passkey? without having to call att to come over. thx.

Discussion is locked

- Collapse -
Answer
That change is on the router not the laptop.
Feb 26, 2016 7:26AM PST

Your post is missing details but if you don't have the manual to the router even I might not be able to change it. But the usual is to go to the router's web configuration page and change it there. The exact steps vary a little router to router.

- Collapse -
arris nvg589
Feb 26, 2016 7:30AM PST

so what you are saying is that it can be done without an ethernet cable? its an arris nvg589. thx

- Collapse -
Depends On How You Set It
Feb 26, 2016 11:42AM PST

Many folks set routers so changes can only be made from an ethernet connected computer.. It's more secure that way, but many don't care and most default router settings allow for wireless computers to make those changes. If you didn't make those changes previously, it's possible the wireless computer can make those updates, but you'll have to check. My AT&T router is a "2WIRE" model, not the one you have so I don't know it's specifics first hand.

The link below should be able to get you headed in the right direction:

http://community.arubanetworks.com/aruba/attachments/aruba/unified-wired-wireless-access/26009/1/Motorola%20NVG589%20VDSL2%20Gateway.pdf

Hope this helps.

Grif

- Collapse -
Answer
Most routers
Feb 26, 2016 12:29PM PST

use the IP 198.162.1.1. You there there by typing that IP into a browser. Once you get there you get to the admin screen. Now if you have a Modem/Router from you provider you will have to get the instructions from them. They should have given you when they set you up. Now if you have a separate router the instruction should be on a dvd that came with the router or available on line. It wouldn't matter if you have Ethernet connect ot wireless yous changing the access at the router and both signals come from the router. Like someone said ethernet is safer but the first time you set it it doesn't matter.