See if Okidata still answers the phone. I see it noted at http://www.fixyourownprinter.com/forums/printer/64349
1800OKIDATA
Bob
I have the same problem as the following link, just between a Windows 7 computer vs. an Oki Data 490 ML 24-pin Dot Matrix printer. I check and all the drivers have been installed correctly. Any ideas?
Link: http://forums.cnet.com/7723-19411_102-559366/how-do-i-make-customized-paper-size-appear-in-paper-size-lis/
Thank you so much,
- Karen

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