Phones forum

Question

Cellphone stopped working after recharging!

by Aderosa / September 5, 2014 11:29 AM PDT

Hello, I have a Samsung cellphone from Verizon under a year old with no contract (I don't see any model #). It was ok but now after I recharged it, the cellphone remained all black - just stopped working. I recharged it again and the same thing.

The little manual that came with it is not helpful. Could someone kindly tell me why and how to fix? Thanks ever so much!

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Clarification Request
Sorry but just an idea.
by R. Proffitt Forum moderator / September 5, 2014 11:37 AM PDT

I can't tell which phone so try the old unplug the battery and wait a minute. Put the battery back in and try again.
If the battery is non-removable, press and hold the power button for about a minute, try again.

If that fails, back to the service counter.
Bob

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Cellphone stopped working after recharging
by Aderosa / September 5, 2014 8:49 PM PDT

It's a good idea, Bob, and thank you, but I tried it and no results. I've been trying to get Verizon on the phone being they know what's the model # etc. but it seems I'll have to go to their store after all. :o) Adela

All Answers

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Answer
Try another battery
by ig666 / September 6, 2014 3:16 PM PDT

I did have a problem with my Samsung S3 - when charger was not been able to charge my battery.
Did you try another battery? You could charge your battery outside of your phone.

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Cellphone stopped working after recharging!
by Aderosa / September 7, 2014 11:45 AM PDT
In reply to: Try another battery

Thank you so much, but I asked a neighbor who told me to press "End" and it did the trick. I had pressed it but didn't keep it pressed long enough for the system to come to life again... :o)

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phone dead
by Maggie776 / September 8, 2014 8:16 PM PDT

Hi
Same thing happens with my phone however the charger was not ok and it did not charged my phone properly. I was so upset then a friend of mine solve my problem. I can't believe some things are so simple yet seems difficult in the moment of tension.

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Answer
Cellphone stopped working after recharging!
by Usedoil94 / September 9, 2014 9:20 PM PDT

I am also having the same problem since the last two hours. In addition to that my phone is also restarting itself.

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Re: phone
by Kees_B Forum moderator / September 9, 2014 9:26 PM PDT

Did you follow the suggestions above?
I think "back to the service counter" will solve your problems.

Kees

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Answer
option
by golbaster90 / September 19, 2014 2:25 AM PDT

There is no reason you should have to reboot every time you want to charge the phone.

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