When text messages from my sister's ex boyfriend come in and she goes to save them, they just disappear. Her phone is restarting itself for no reason. We've tried contacting Sprint, and I even emailed the phone manufacturer (Samsung) and they sent me back this message, "Thank you for your inquiry. Unfortunately, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources. The suggestion we can offer would be to search the internet to locate an application to suit your needs.
We thank you for your continued interest in Samsung products.
Technical Support". This is absolutely no help at all. She has switched phone numbers and cell phones. We do not know how he is still tapped in. The only thing she moved from her old phone is her SD memory card. Sprint doesn't have SIM cards so we know that's not an issue. I am not a technical person. There are more offers for spyware on the internet, then there are solutions to remove it. It's making her nervous because she believes it is making him more angry and he will try to hurt her.