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CDRW Not Working -- Please help!

Hi -

I have an Inspiron 2650 that came along with a CDRW/DVD (SAMSUNG CDRW/DVD SN-308B) attached. Of late, the CDRW/DVD has stopped working, for no reason that I can think of.

With my limited knowledge, I have done the following diagnostics:
(1) The Device Manager is showing the CDRW/DVD, and the General Tab of the property window states the status as - "The device is working properly."
(2) When I go to the Driver Details (link from the Driver Tab of the property window), I see four driver files - cdrom.sys, ImapiRox.sys, redbook.sys and storprop.sys. Except ImapiRox.sys, other three are checked.
(3) In Disk Management, I see that -

No Media
(4) In windows explorer, I can see the CDRW/DVD mapped to E:, but clicking on it shows me the message - "Please insert a disk into drive E:" although the disk is inserted.
(5) From Roxy, when I try to burn a CD, it says there is no CD Recorder attached to my laptop.

I did the following:
(1) From Device Manager, I deleted the node where it has SAMSUNG CDRW/DVD SN-308B, and then rebooted. I got the node back but nothing worked.
(2) From BIOS, I reset the original settings. Nothing worked.

When I insert the disk, the greed light flashes a few times, I hear a series of thudding (not sure if this is the right word...) sound and then nothing happens.

I need urgent help with this. Could anyone please suggest me what I need to do to rectify the problem?

Thanks and best regards -

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In reply to: CDRW Not Working -- Please help!

Windows XP? When did the problem start? Have you added and SW? If it worked a couple days ago, I'd try and do a System Restore. I'd also yank the Optical Dirve and put it back may not be seated correctly.

Also, will it read any media at all?

There's a registry fix out there somewhere for some stuff....

Also may need to reinstall Roxio.

Let us know!

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CDRW Not Working -- Please help!

In reply to: CDRW

Thanks for your reply.

It is Windows XP Home. The problem is occuring for last 2 months.

I did install (and uninstall) some Spyware Removal apps as my computer was infected with Spyware.

Could you please help?

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CDRW Not Working -- Please help!

In reply to: CDRW Not Working -- Please help!

Just to keep you updated - I tried System Restore (the only restore point I had was of 2 monhts back - 3/11) but it is not working.

Please help!

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