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General discussion

cdrom/dvd drive not recognizing when cd inserted

Aug 5, 2004 2:05PM PDT

Gateway Profile 3,win ME, Toshiba DVD-ROM SD-C2502.
Combo drive: DVDs play, but get message Please insert disk in drive when insert CD. Tried different CDs, so not disk. Tried cleaning CD, same message. Have external CDRW, works fine.
Please advise.
Staarborn

Discussion is locked

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Re: cdrom/dvd drive not recognizing when cd inserted
Aug 5, 2004 11:39PM PDT

Change the drive and retest with a new drive.

Bob

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Re: cdrom/dvd drive not recognizing when cd inserted
Aug 6, 2004 4:58PM PDT

I also posted this message in WinXP Forum in error as my OS is ME. One reply sent me to Microsoft site (for XP) which advises change DMA transfer mode to PIO mode (whatever that is).
Another reply states had this problem after blaster worm infection.
Could either of these be applicable?
I'm hesitant to change the drive and wind up with the same problem because of something in the system...

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Re: cdrom/dvd drive not recognizing when cd inserted
Aug 6, 2004 11:54PM PDT

Sure, but you can test if the drive is workable by booting your NT/2000/XP CD. I'm finding this to be a quick test if I want to waste anytime on a failed drive.

Did you clean the CD Lens?

Bob

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Re: cdrom/dvd drive not recognizing when cd inserted
Aug 7, 2004 5:17PM PDT

Bought a CD lens cleaner from Radioshack. Inserted into drive but couldn't run it.
Don't have NT/2000/XP CD to boot. Have WinME. Gateway sent 3 Restoration disks with system. Any of these?
I tried Disc 1 (Hardware drivers, partial backup of applications, NT4.0 Driver Locator utility) in the drive. It opened once, but then I couldn't get it to open again. I can get it in the system through the external CDRW. Would it help to run the Restoration?
If drive is no good, why do DVDs work fine?

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Re: cdrom/dvd drive not recognizing when cd inserted
Aug 7, 2004 10:15PM PDT

"why do DVDs work fine?"

Zombie drive. You'll see a drive that as time passes begin to fail some disks. It causes the owner to second guess if the drive is failing. The nice thing about a shop is we ask them to bring a failing CD (more than 1) and a good one. Swap the drive, demo it working and ask if they want it fixes. About one half want the old drive to be fixed. I'm never sure how they want to do that.

Bob

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CD Rom not reading CD and ask you to insert a CD
Jun 7, 2005 9:05PM PDT

Have lately come across on many OS (XP Win2000)
where you load a cd into a cd drive and you use explorer to veiw files and it ask you to insert a disk as if the drive did not read or recognise the disk.