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CD Rom runs on its own

by JTCCG / January 5, 2005 9:35 AM PST

On Christmas my son received a new computer game. I installed it the day after Christmas and it didn't seem to work. I uninstalled it and ever since we've had an issue. Intermittantly the cd rom, and sometimes the dvd rom comes on and tries to read a disk. There are no disks in the drive and when this happens, it slows down the system and kicks us offline. I've even gone so far as to restore the system to before the install that caused the problem and it still didn't work. Any ideas?

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go to RUN
by TONI H / January 5, 2005 10:26 AM PST
In reply to: CD Rom runs on its own

and type sysedit and look at the autexec.bat and config.sys files to see if the game wrote anything to those files......if so, delete out the lines.

Then go to Start/Programs/Startup and see if the game put a shortcut there to run the game....if so, right click and delete it.

Then go to RUN again and type MSCONFIG and see if there are any statements in the autexec.bat and config.sys files there and uncheck them if they refer to the cdrom drive. Also look at the Startup tab and uncheck anything there that says RUN with nothing after it and any other entries that refer to the game.

Reboot the computer after you make these changes.

You can also look in the root C: drive folder in Explorer for any other autoexec and config files...if so, right click and open in Notepad to read them. If any of them mention the game, delete them, and empty the recycle bin. Reboot.

TONI

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Didn't work
by JTCCG / January 9, 2005 10:05 AM PST
In reply to: go to RUN

Toni,

I tried all of the things you suggested and nothing worked...it's still happening. I've also run the 2 spyware programs I have and my anti-virus and all of them say we're clean.

Any other thoughts?

Thanks

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CDRom runs on it's own
by jbeck918 / January 9, 2005 11:06 AM PST
In reply to: CD Rom runs on its own

My first instinct is to reinstall the game and see if the problem persists...That would at least pinpoint or eliminate the program...good luck

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