the help of an optical drive is extremely limited. I might try removing the hard drive and install it in a working desktop as a second drive. From here you can backup any needed files, format and load the OS files needed for a hard drive install. If the IDE failure was software related you should have access to the CDROM after you reinstall OS back onto the laptop.
All, I'm trying to rescue an older IBM thinkpad 390.
The problem is that the CD-ROM is not recognized and when I look at the device manager, both IDE controllers show a yellow warning.
When I look into this further, the property dialog box says:
this device is either not present, not working properly, or does not have all the drivers installed
Looking at the drivers (driver file details), I see that it has two:
The latter one seems to be gone (file not installed), while the first one is apparently ok.
How can I fix this?? I have not found the agaatapi driver on google, and of corse cannot reinstall from CD!!
Also, cannot say much about the hardware other than it's a thinkpad 390, model 2626 20U, unless I open up the laptop.
Thanks in advance