Windows Legacy OS forum

General discussion

CD-ROM not reading CDs in XP

by a_to888 / November 15, 2004 7:42 PM PST

CD has suddenly stopped working. The device is showing up in Windows Explorer, and properties says that there are no problems. However, when a data CD is inserted, it does not read the CD. If I try booting from a bootable CD, it is able to boot from the CD, but it won't read the CD from within XP. Does exactly the same thing when swapping the CD drive for another.

Discussion is locked
You are posting a reply to: CD-ROM not reading CDs in XP
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: CD-ROM not reading CDs in XP
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: CD-ROM not reading CDs in XP
by R. Proffitt Forum moderator / November 15, 2004 8:30 PM PST

Use system restore to a date it worked.


Collapse -
Re: CD-ROM not reading CDs in XP
by rais / November 15, 2004 10:52 PM PST

Your computer needs deleting of upper filters and lower filters in registry editor, follow following proceedure :

1. click start>Run>type Regedit and click ok this will bring the registry editor box.
2. export the registry file to my document inorder to have the backup coy of registry file. Now find the lower and upper filters using "Find" and delete both upper and lower filters and close the registry editor and reboot the computer this will resolve the issue.
Note: registry file export is under "file" in menu bar and "find" under Edit in menu bar.

wish u all the best.

Rais Sayed.

Collapse -
Re: CD-ROM not reading CDs in XP
by Cursorcowboy / November 15, 2004 10:58 PM PST
However, when a data CD is inserted, it does not read the CD. If I try booting from a bootable CD, it is able to boot from the CD, but it won't read the CD from within XP.

Okay. But can you use Explorer and look at the files on the CD?

1. Please read through:

a. "The AutoRun or AutoPlay Feature Does Not Work (Q330135)."

b. "System Cannot Access CD-Rom, CD-Recorder or DVD Devices."

2. The article [Q310123] lists 33 error codes that may be reported by Device Manager and provides possible resolutions. This [TechNet] article covers up to 49.

3. The article [Q314855] warns that by default, only users who are logged on to Windows XP with Power User or Administrator rights are allowed to install software. In Windows XP, files that have an .inf extension are considered to be setup information files. As a result, the Autorun.inf file does not run if you do not have Power User or Administrator rights. Therefore, when a CD-ROM is detected, Windows XP is notified that a new volume is available and the drive is checked for an Autorun.inf file. A user who is neither a Power User nor an Administrator is prompted with an "Install Program as other user" message when the CD-ROM autorun is processed.

4. Download and use the freeware utility "" for Windows XP Autoplay, which inspects these settings and offers a repair button to allow you to reset them to mostly default settings.

5. The article [Q885355] explains that when the by default Use smooth scrolling option is enabled, the following anomalous behavior can occur:

? When you scroll through a Web pages, the CPU Usage meter in Task Manager may indicate 100 percent CPU use.

? Other programs may slow down or become unresponsive. For example, if you play a video DVD, an audio DVD, or an audio CD while you scroll through a Web page, you may experience video or audio distortion.
Collapse -
Re: CD-ROM not reading CDs in XP
by ethier04 / December 6, 2004 10:47 PM PST

Download Adaptec UDF Reader and install. It should work. It did for me many times.

Collapse -
Corrupt File Associations is the reason
by tweakinowter / April 6, 2013 8:34 AM PDT

Must fix inside Windows Explorer (not Folder Options):
The FIX: Open Windows Explorer, RIGHT click on DVD/CD Drive, scroll down to the Properties, Open the Tab "Autoplay" There is a drop down list to the right side,(upside down triangle) Select each file type offered Then Click on the sentence "Select an action to perform" And Choose the program that will open each file type. Chose Windows Explorer to open the file type choice of "Mixed data" and also "Pictures" and you will see the programs that are chosen to play your dvds ect.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.