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CD-ROM drive acting up

by redbloodcell / April 20, 2004 11:59 PM PDT

I am running a Pentium4 PC on a Giga-Byte 865G motherboard with onboard sound, a nVidia Geforce4 graphics chip(64 MB), and 256 MB DDR RAM. I run Windows XP professional.I have a BenQ CD-ROM drive 52-x Max and my problem is as follows: the CD-ROM does not recognize any CD-ROM and in fact when I right click thedrive in my Comp. the whole thing stops responding. However, I can play my audio CD's (I tested with Safri Duo and Busted) play flawlessly. What is wrong with the CD-ROM drive? Do I need to update the driver and where can I get it. Or will I have to-(shudder..)-buy a new one? I tried on Windows 98 too but I get the same problem.Please help.Thanks.

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Re:CD-ROM drive acting up
by JMarchi / April 21, 2004 11:24 PM PDT
In reply to: CD-ROM drive acting up

What you describe is pretty common, the CD drive is defective. There is no driver to install, it is built into Windows.

I have seen the same problem happen for years, sometimes data goes first, sometimes music, but in the end the drive needs replacing.

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Re:CD-ROM drive acting up
by Willy / April 22, 2004 12:11 AM PDT
In reply to: CD-ROM drive acting up

Do the obivous and clean the CD and drive out properly using some CD cleaner and canned air. Repeat and try again, try a reboot then test. If the problem persists, very possible the drive has had it. Drives tend to last roughly a yr. or less depending on usage very true of the faster CD drives at least. Plus, other than mentioned above no real repair can be had. HOWEVER, I wouldn't rule out any possible XP problem, so check the MS support website for a possible Q###### on the topic and see if one applies before chucking it. Since, you've tried Win98 as well, that pretty much suggests bad drive.

good luck -----Willy Happy

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Re:Re:CD-ROM drive acting up
by chuckieu / April 23, 2004 3:55 AM PDT

Try Willie"s suggestion. It is right on point. This happened to my DVD-Rom less than a month ago. Lasted nearly 2 years, can't complain. If it turns out to be dead, a suggestion. I found an excellent boxed A-Open
DVD-Rom drive at Newegg for $25 with latest Power-DVD software. It's nice to be able to play DVD as well as CD-Rom. Good luck. chuck

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