Try installing the cd drive in another computer to see if it will work there. Or if you can get another working drive, try installing that in your machine to see if you have the same problem. You have to determine if the old drive is good or bad.
CD drives and other with moving parts have a higher failure rate than other parts of a computer.
Stop working. Message reads. "Window cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (code19)".