Try this. One CD or CDRW drive at a time. Sometimes we get a failed drive and they don't work together.
Also, an error message would be helpful.
"It doesn't work" doesn't help here. Gritty details such as I put the Office CD into the drive, the setup started and then it spit out the CD.
My CD drive - 52X and CD Rom R/RW 24X10 will play music cd's but will not allow me to install software, keeps telling me to put in a cd.
They both used to work just fine. The only thing I've done lately is have a new processor installed.
Any help will be greatly appreciated.