Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

CD R/W has disappeared

by jonofrance Dec 31, 2004 4:38AM PST

Have managed to solve (through the help of Windows ME forum)an IE WMPDXM problem, caused when reinstalling windows ME after a failed attempt to intall IE SP1 - only symptom left is that my CD R/W no longer works - to be honest I haven't used it for a week or two, but now it doesn't even appear on the DEVICE MANAGER under CDROM - and no response when I press the buttom to open it - my CD Writer software also says there is no compatible device - any ideas?

Discussion is locked

2 Posts

- Collapse + Expand Details

- Collapse -

"no response when I press the buttom to open it "

by r. proffitt Forum moderator Dec 31, 2004 4:47AM PST

This is similar to my dad's failed CDRW unit. I replaced the drive.

Here's how to test the drive prior to replacement.

1. Power down. Use the manual eject hole to open the drive door so we know it's not jammed.

2. With power off, remove the wide IDE cable from the drive.

a. Power up. (no need to boot the OS!)
b. Tap the drive open button.

If the drive fails to open, it's dead or not getting power.

Tell what you find out from this test.

Bob

- Collapse -

No manual eject hole

by jonofrance Dec 31, 2004 5:24AM PST

Bob, thanks for reply .. but this drive has no manual eject hole - CD player above does, but not the R/W, only open button and activity light - does have flip down lid that I can open with finger nail .. will try cable test and let you know .. jono

Back to PC Hardware forum